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Privacy Policy for Haunted Haworth

Last Updated: January 11th 2026

At Haunted Haworth, I am committed to protecting your privacy and being transparent about how I handle your personal data. This policy explains what information I collect, why I collect it, and how I protect it.

1. Data I Collect

When you book a tour via our website, I collect the following information:

  • Identity Data: Name and surname.
  • Contact Data: Email address and mobile phone number.
  • Transaction Data: Details about the tours you have booked (date, time, and number of guests).
  • Payment Data: Payments are processed via Stripe. I do not store your full credit/debit card details on our servers.

2. How I Use Your Information

Your information is used strictly for the management of your tour experience. Specifically:

  • Booking Fulfilment: To process your booking and send your digital tickets.
  • Essential Communication: To send important information regarding your tour, such as meeting point reminders, weather advice, or safety updates.
  • Urgent Notifications: To contact you via email or SMS in the event of a last-minute cancellation or change to the tour schedule.
  • Post-Tour Follow-up: To send a follow-up email after your tour to ask for feedback or a testimonial.

Our Commitment: Your email address will be used for the purposes of your booking, to send you your tickets, important information about your tour, and to send you a follow-up email after the tour. I will never share your email address with third parties.

3. Data Retention

I only keep your personal data for as long as necessary to fulfil the purposes I collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements (usually 6 years for tax purposes regarding transaction records).

4. Your Legal Rights

Under the UK GDPR, you have the right to:

  • Access: Request a copy of the data I hold about you.
  • Correction: Ask us to fix any inaccurate information.
  • Erasure: Ask us to delete your data (the “right to be forgotten”) once the tour has been completed and legal retention periods have passed.
  • Withdraw Consent: If you have opted into a newsletter, you can unsubscribe at any time.

5. Cookies

Our website uses “cookies” to ensure the booking system functions correctly. You can set your browser to refuse cookies, but please note that parts of the booking site may become inaccessible.

6. Security

I have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way.

7. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: adam@hauntedhaworth.co.uk

Website: hauntedhaworth.co.uk